Good Luck: iPod Freebie from Apple
The protective scroll wheel covering came off my iPod mini a few weeks ago and it revealed an odd defect on the select button. A perfectly round divot at the top of the button warped the buttons shape and prevented it from being flush. The unit worked fine (aside from occassional calendar issues), so I didn't think the functionality was ruined, but it did bother me. So I contacted Apple. They wanted to charge me $50 for tech support since my unit was outside of the free 90 days, so I hurriedly explained my need and that led me to their website where I filled out a form. I must have selected the wrong section though because there were no options to select a problem with my iPod - just it's peripherals. I selected what I thought was a peripheral that would be the same size as my iPod: the remote. I explained the problem in detail and mentioned that this was not a remote issue. I then submitted the request. 24 hours later a box arrived that was the perfect size for my ...